1. Was the installation process easy for you to understand and follow?

 

 Yes, easy to understand

 

 Only in some parts easy to understand

 

 Not easy to understand

2. What helped you the most during the installation process?

 

 The quick-start guide

 

 The instructions from the program

 

 The support hotline

3. How easy do you find it is to operate POI FINDER on your navigation device (SatNav)?

 

 Very easy

 

 Sometimes easy but not always

 

 Mostly not easy

4. How satisfied are you with the range of special locations and insider tips you purchased?

 

 Very satisfied

 

 Only partly satisfied

 

 Not really satisfied

5. How often do you use the POI FINDER?

 

 Every day

 

 Once a week

 

 Once a month

 

 Two or three times a year

6. How often do you update the special locations and insider tips?

 

 At least once a week

 

 About once a month

 

 Only two or three times a year

7. Are there other special locations or insider tips which would interest you?

 

 Yes

 

 No

If yes, which of the following would you prefer?

 

 Speed cameras

 

 Smart Refuelling

 

 Weather Forecast

 

 Restaurantguide

 

 Bargain Hunter guides

 

 Chemists (incl. on-call services)

 

 Current cinema listings

 

 Travel guide

 

 PRINZ Night-Guide

 

 National castle guide

 

 Hase-Ems Bicycle tour

Personal preference:

8. How satisfied are you with the friendliness and the technical competence of our customer service hotline? (A = Very satisfied, B= partly satisfied, C= not satisfied at all)

Friendly

Technically competent

9. How satisfied are you with the content and design of our website? (A = very satisfied, B= partly satisfied, C= not really satisfied)

Content

Design

10. Would you recommend POI FINDER to a friend?

 

 Yes

 

 No

11. Which navigationsystem (SatNav) do you use with POI FINDER?


12. Do you know that there are various accessories which you can use with your SatNav system?

 

 Yes, I know

 

 No, I donīt know

If yes, which of these do you think would be useful?

 

 a) Alternative mounting bracket

 

 b) Cleaning cloth for scratches on the display

 

 c) SD Storage cards

 

 d) Replacement stylus for the touch-display

 

 e) Protective case

 

 f) New map material

g) Which countries are especially interesting for you?

Your personal views:

Forename*

Surname*

E-Mail*

 

*Data entry required