Fragebogen
1. Was the installation process easy for you to understand and follow?
Yes, easy to understand
Only in some parts easy to understand
Not easy to understand
2. What helped you the most during the installation process?
The quick-start guide
The instructions from the program
The support hotline
3. How easy do you find it is to operate POI FINDER on your navigation device (SatNav)?
Very easy
Sometimes easy but not always
Mostly not easy
4. How satisfied are you with the range of special locations and insider tips you purchased?
Very satisfied
Only partly satisfied
Not really satisfied
5. How often do you use the POI FINDER?
Every day
Once a week
Once a month
Two or three times a year
6. How often do you update the special locations and insider tips?
At least once a week
About once a month
Only two or three times a year
7. Are there other special locations or insider tips which would interest you?
Yes
No
If yes, which of the following would you prefer?
Speed cameras
Smart Refuelling
Weather Forecast
Restaurantguide
Bargain Hunter guides
Chemists (incl. on-call services)
Current cinema listings
Travel guide
PRINZ Night-Guide
National castle guide
Hase-Ems Bicycle tour
Personal preference:
8. How satisfied are you with the friendliness and the technical competence of our customer service hotline? (A = Very satisfied, B= partly satisfied, C= not satisfied at all)
Friendly
Technically competent
9. How satisfied are you with the content and design of our website? (A = very satisfied, B= partly satisfied, C= not really satisfied)
Content
Design
10. Would you recommend POI FINDER to a friend?
Yes
No
11. Which navigationsystem (SatNav) do you use with POI FINDER?
12. Do you know that there are various accessories which you can use with your SatNav system?
Yes, I know
No, I donīt know
If yes, which of these do you think would be useful?
a) Alternative mounting bracket
b) Cleaning cloth for scratches on the display
c) SD Storage cards
d) Replacement stylus for the touch-display
e) Protective case
f) New map material
g) Which countries are especially interesting for you?
Your personal views:
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